Customer Care

Shipping Policy

Last Updated: November 2025

✦
1

Shipping Locations

We currently ship to all major cities and towns across India. We are continuously expanding our delivery network to reach more locations.

2

Shipping Methods

We offer the following shipping options:

  • Standard Shipping: 5-7 business days (chargeable)
  • Express Shipping: 2-3 business days (chargeable)
3

Shipping Charges

Shipping charges are calculated based on:

  • Order value
  • Delivery location
  • Shipping method selected
Free Shipping: Orders above INR 5,000 qualify for free standard shipping.
4

Order Processing

Once you place an order:

  • Order confirmation email will be sent immediately
  • We process orders within 1-2 business days
  • You will receive a shipping confirmation with tracking details
  • Your order will be dispatched from our end.
5

Delivery Time

Delivery times are estimates and may vary based on:

  • Your location
  • Weather conditions
  • Holidays and festivals
  • Unforeseen circumstances

We strive to deliver all orders within the promised timeframe.

6

Order Tracking

You can track your order:

  • Through your account dashboard under "My Orders"
  • Using the tracking number sent via email/SMS
  • By contacting our customer support team
7

Delivery Attempts

Our delivery partners will make up to 3 attempts to deliver your order. If all attempts fail, the order will be returned to us, and you may be charged for return shipping.

8

Address Accuracy

Please ensure your delivery address is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect addresses.

9

Contact Us

For shipping-related queries, please contact us at contact@lalitaa.com.

Pan-India Delivery
Safe & tracked shipping
100% Authentic
Handloom certified
Secure Payments
Cards, UPI & NetBanking
Curated Assistance
Styling & drape advice