Customer Care

Return, Refund & Exchange Policy

Last Updated: October 2026

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At Lalitaa, we take great care in selecting our sarees and ensuring that every order undergoes a quality check before it is carefully packed and dispatched. We strive to provide accurate product descriptions and photographs to help you make an informed purchase.

Please read our policy carefully before placing your order.

1

No Returns

All sales are final. Lalitaa does not accept returns on any products once an order has been placed and confirmed.

We request customers to carefully review the product photographs, description, fabric details, colour, price and other specifications before completing their purchase.

2

No Refunds

All purchases made through Lalitaa are non-refundable. Once an order has been confirmed and payment has been made, refunds will not be provided for change of mind, incorrect selection, personal preferences or any other reason, subject to applicable consumer-protection laws.

Customers are encouraged to clarify any questions or concerns about a product before placing an order.

3

No Exchanges

Lalitaa does not offer exchanges for purchased products. Please ensure that you have selected the correct saree and reviewed all available product information before confirming your order.

4

Quality Checks Before Dispatch

Every saree undergoes a quality check before packing and dispatch. We take care to ensure that the product is checked and packed appropriately before it leaves us.

We encourage customers to review the product details carefully and contact us if they require any additional information before making a purchase.

5

Order Cancellation

Once an order has been confirmed, cancellations are not accepted. Please review your order details carefully before proceeding with payment.

6

Customer Support

If you have any questions about a saree, its fabric, colour, dimensions or other product details, please contact us before placing your order.

We will be happy to assist you with product-related enquiries before your purchase.

7

Applicable Laws

This policy is subject to applicable Indian laws and consumer-protection requirements. Nothing in this policy is intended to exclude any rights or remedies that cannot legally be excluded.

Thank you for choosing Lalitaa. We appreciate your trust and look forward to helping you discover beautiful sarees from across India.

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